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About Us MPM Products Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our contact details:
MPM Products Limited
PO Box 613
Macclesfield
Cheshire
SK10 9JD
Phone:08707 508 606
Fax:0870 112 1108
Email:info@mpmproducts.co.uk
VAT Number: 808 125 523
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept ll types of cards except American Express.
We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling We ship all our goods using the Parcelforce 24 next day delivery service, depending which part of the united kingdom you are based in.
The cost of the delivery is £5.00 but FREE for orders that are over £50.00 excluding VAT
Please note we only ship within the United Kingdom. |
Delivery Schedule We will normally send your orderto be received the following day, with the exception of goods ordered on a friday, these goods will be delivered on the the next business day being Monday.
Any orders received after 12.00pm Monday to Thursday may not go out until the following day, we will endevour to get them out on the day of the order but this cannot be guarenteed. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK 20% VAT is added. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee We guarantee your satisfaction with a 100% money back guarentee on all our products.
If you are unhappy in anyway, we will happily refund you the cost of the goods.
We cannot refund the cost of the shipping. |
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 08707 508 606.
Or you can write to us at -
MPM Products Limited
PO Box 613
Macclesfield
Cheshire
SK10 9JD |
Privacy Policy MPM Products do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
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